Privacy Statement for Unit Base One
Effective Date: October 2025
Last Updated: October 2025
1. Introduction
Welcome to Unit Base One (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, process, and protect your personal data when you visit our website (www.unitbaseone.co.uk), inquire about our services, or use our co-working office space.
This statement is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our Data Controller is: Unit Base Ltd, Ocean View, 83 Grove Road, Bournemouth BH1 3AR, Company Registration Number 16470669. Email for privacy-related inquiries: privacy@unitbaseone.co.uk
2. Our Commitment to Data Minimisation
We adhere to the principle of data minimisation. This means we only collect personal data that is strictly necessary for the purpose for which it is being processed. We will not ask for more information than we need to provide our services to you.
3. What Personal Data We Collect and Why
We may collect and process the following types of personal data:
When you browse our website:
Technical Data: We may collect your IP address, browser type and version, operating system, and other similar technical information. We use this for website security and analytics to improve user experience.
Usage Data: Information about how you use our website, such as which pages you visit and for how long.
Legal Basis: Legitimate Interest (to maintain and improve our website). For non-essential cookies, we rely on your Consent.
When you make an inquiry (e.g., via our contact form or email):
Identity & Contact Data: Your name, email address, phone number, and the content of your message.
Legal Basis: Legitimate Interest (to respond to your inquiry and provide you with the information you have requested).
When you book an office or sign up for our services:
Identity & Contact Data: Full name, email, phone number, business name, and physical address.
Financial Data: Bank account or payment card details to process payments for our services.
Legal Basis: Performance of a Contract (to fulfil our service agreement with you).
When you subscribe to our newsletter or marketing communications:
Contact Data: Your name and email address.
Legal Basis: Consent. You can withdraw your consent at any time by clicking the ‘unsubscribe’ link in our emails.
4. How We Use Your Personal Data
We use your data for the following purposes:
To provide and manage your access to our co-working space.
To process payments for our services.
To respond to your questions, comments, and requests.
To send you marketing communications where we have your explicit consent to do so.
To improve our website and services through analysis of aggregated, anonymised data.
To comply with our legal and regulatory obligations.
5. Data Sharing and Third Parties
We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our business, such as:
Payment Processors (e.g., Stripe, GoCardless) to handle your payments securely.
Email Marketing Platforms (e.g., Mailchimp) to manage our newsletters.
Website Analytics Providers (e.g., Google Analytics) to understand website traffic.
Cloud Hosting Services (e.g., AWS, Google Cloud) to securely store our data.
We have contracts in place with these third parties to ensure they only process your data on our instructions and that they have robust security measures in place.
6. Data Security
We have implemented appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. These measures include encryption, access controls, and regular security reviews.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Inquiry Data: Kept for up to 12 months after the inquiry is resolved.
Client/Member Data: Kept for the duration of your membership and for 6 years after for legal and tax purposes.
Marketing Data: Kept until you withdraw your consent.
8. Your Data Subject Rights (DSR)
Under UK data protection law, you have rights over your personal data. These are:
The right to be informed: To know how we are using your data (which is the purpose of this statement).
The right of access: To request a copy of the personal data we hold about you.
The right to rectification: To have any inaccurate personal data we hold about you corrected.
The right to erasure (the ‘right to be forgotten’): To request that we delete your personal data where there is no compelling reason for us to keep it.
The right to restrict processing: To block or suppress the processing of your personal data in certain circumstances.
The right to data portability: To receive your personal data in a structured, commonly used, and machine-readable format.
The right to object: To object to us processing your personal data, for example, for direct marketing purposes.
To exercise any of these rights, please contact us at privacy@unitbaseone.co.uk. We will respond to your request within one month. We may need to verify your identity before proceeding with a request.
9. Consent Records
Where we process your data based on your consent (for example, for sending you a newsletter), we maintain a record of that consent. This record includes what you consented to, when you provided consent, and the method you used to consent. This ensures that we have a clear audit trail and can demonstrate our compliance with data protection laws. You have the right to withdraw this consent at any time.
10. Cookies
Our website uses cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. We use them to distinguish you from other users and to provide a better browsing experience. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy [Link to your Cookie Policy, which Complianz can help you generate].
11. Changes to This Privacy Statement
We may update this statement from time to time. The latest version will always be available on our website. We encourage you to review it periodically to stay informed about how we are protecting your data.
12. How to Complain
If you have any concerns about our use of your personal data, you can make a complaint to us at privacy@unitbaseone.co.uk.
You also have the right to lodge a complaint with the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO).
Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk